Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY

By using the LU mobile application (the "App") or the website located at https://lu-app.com (the "Website") (App and Website individually referred to as a "LU Service" or collectively as the "LU Services") or otherwise indicating your acceptance (e.g. by clicking tick-box or bottom "agree" or "continue"), you agree to the following terms of our Privacy Policy, which will bind you at all times and in whatever manner you use the LU Services.

The app is made to help you feel happier by showing you ways to take care of your mental health and well-being. The app does not tell you if you have a disease or condition, or how to treat it. The app gives general advice for your mental health and well-being.

1. What Information We Collect and Use

When you use the LU services, we collect the following information. You control the information you share with us. We design our app to collect as little personal data as possible to keep your data safe and protect your privacy.

Information provided by you.

Information about you. This includes things like your nickname, age-range, gender, or identifiers you may voluntarily reveal about yourself.

User input data (optional). You may voluntarily provide certain information when interacting with the App, such as your preferences, moods, or feedback.

Correspondence data. If you email us, you might share personal data like your name, email address, home address, the company you are part of, your job title, and what you talk about in the message.

Feedback data. When we ask for your thoughts on our app and services, we gather your contact info and some basic details about you.

Cookie Information. We and our third-party providers collect information about your website use via cookies or similar technologies.

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

- Pictures and other information from your Device's camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. You can enable or disable access to this information at any time, through Your Device settings.

2. How We Use Your Information

We need to follow data protection laws that make sure we look after your personal data properly.

Consent: Sometimes, we ask you if it is okay to use your personal data. You can always change your mind later.

Contract Performance: When you use our app or services, we might need some of your personal data to provide our services.

Legitimate Interests: We or someone we trust, might use your personal data to keep our services safe from fraud or security problems.

Legal Obligation: Sometimes, we need to use your personal data to follow the law.

The LU may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.

To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications.

To provide You with news, special offers and general information about other goods, services and events which we offer.

To manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.

For other purposes: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

Retention of Your Personal Data

The LU will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

The LU will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Disclosure of Your Personal Data

Business Transactions

If the LU is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred.

Law enforcement

Under certain circumstances, the LU may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

- Comply with a legal obligation

- Protect and defend the rights or property of the Company

- Prevent or investigate possible wrongdoing in connection with the Service

- Protect the personal safety of Users of the Service or the public

- Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Age limitation for EEA/UK individuals. You must be at least 16 years old in order to use LU Services. If you are aware of anyone younger than 16 using LU, please contact us by e-mail: privacy@lu-app.ru.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, You can contact us:

By email: privacy@lu-app.com